POLICIES -30 day money back guaranteed from date of purchase less shipping and handling if product is not damaged by customers’ misuse. If you are not 100% satisfied with our products you have purchased then call us at 310-463-0933. - Not all products are always in stock. -We want our customers to enjoy our products. Owner MiniZoo P. Alexander Roberts II SHIPPING We use USPS.com $20 per unit in US 5-7 day service $30 per unit in US 3-5 day service $80 per unit internationally 7-10 day service (Customs charges are recipients responsibility) After we ship you will receive a tracking code by email **Please allow up to 2 weeks for processing before shipment is sent out** (Usually next day processing.) *CUSTOMS RECEIPT CHARGES ARE YOURS* PAYMENTS We use www.PAYPAL.com Exclusively Please contact us if you have any issues